These are simple solutions and answer's to just a few of the most commonly asked questions we get.


Q. WHAT SERVICES DO YOU PROVIDE?
We provide full service for your mobile phone and devices. Full Factory unlocking for most GSM phone models. Simple Mobile via T-mobile Activations. Sale's of phones new, used and fully unlocked to work with all gsm network providers. The phone's we sell do not affect your current contract, upgrade or service in any way. They are sold cash and carry, so you just simply insert your existing sim card.

We also provide full jailbreak, activation and full unlocking for all iPhone models, up to current latest and newest firmware including the newest iPhone models like the iPhone 7+, iPhone 7, iPhone 6 Plus, iPhone 5C, iPhone 5, iPhone 4S, iPhone 4, iPhone 3GS... 2G model, 3G model - All sizes like the 4gb, 8gb, 16gb, 32gb, 64gb, 128gb and 256gb iPhone Models. Again ANY iPhone and most other GSM phone's can be easily unlocked by our Store.


Q. I SEE YOU UNLOCK IPHONES, BUT DO YOU UNLOCK OTHER GSM MODEL PHONES?

Yes, We unlock almost any GSM model phone's. Android, Samsung, HTC, Nokia, Motorola, LG, Samsung Galaxy and Note, Blackberry, Huawei, Google, Pantech as well as Apple iPhone. To get complete information and price's, please call us with your exact make and model number of the GSM phone you'd like to unlock, and we can further assist you.


Q. IS YOUR UNLOCK PROCESS COMPATIBLE WITH ALL IPHONE'S PURCHASED IN THE USA?

Yes, our unlocking process is compatible with all iPhones on the market today. It doesn't matter if the phone is new, used, previously owned, or already activated with a carrier or not, and it doesn't matter where the phone was purchased - Any iPhone can be unlocked by our Store - Guaranteed.


Q. CAN YOU UNLOCK INTERNATIONAL VERSIONS OF PHONES FROM OTHER COUNTRIES?

Yes, our unlocking process is compatible with phones from almost any country or region. iPhone, Android. Any manufacture like Apple, Samsung, Huawei, LG, Alcatel, HTC, Google, etc..and it doesn't matter where the phone was purchased - Call the store for more details and information.


Q. CAN YOU UNBLOCK OR UNBLACKLIST A DEVICE, CLEAN ESN OR IMEI NUMBER?

YES CALL FOR DETAILS... Certain phones and in certain situations a device can have its IMEI number cleaned from the blacklist - it is rare so call for details.


Q. DO YOU REPAIR CRACKED SCREENS ON IPHONES?

YES CALL FOR DETAILS AND PRICES.


Q. CAN YOU UNLOCK OR BYPASS A PASSWORD PASSCODE OR ICLOUD LOCK ON IPHONES?

If your iDevice is locked with an unknown password passcode or icloud locked information, NO.

YES! If your google or android device is locked or requires email authentication we may be able to help you. ONLY ANDROID DEVICES



Q. CAN YOU UNLOCK CDMA SPRINT OR VERIZON DEVICES?

Yes some SPRINT and VERIZON devices can be unlocked and used on GSM networks.


Q. CAN YOU UNLOCK THE LATEST FIRMWARE VERSION AND NEWEST IPHONE ?

Yes we unlock ALL firmware versions on ANY iPhone, including the newest iPhone iOS version! You will get full function and all the newest features like The AppStore, Cydia Installer and much more.


Q. HOW CAN I CHECK THE FIRMWARE VERSION OF MY IPHONE? 

You simply need to enter the main iPhone screen where the icons are, Press Settings -> General -> About. Scroll to where it says VERSION and/or MODEM FIRMWARE. Knowing these numbers will let you and us know which iPhone you have, and what version and modem it's running.  If you can NOT access the icons, and are stuck at any other screens, simply bring your iPhone in to our store and we can tell you quickly what version you are running.


Q. DO YOU SUPPORT UNLOCKING THE NEW IPOD TOUCH?

Yes, our process will work with your iPod Touch - Both Generations, New and Old. So you can install and customize it with icons, wallpapers, themes, games, features, upgrade's and much more.


Q. DO YOU SUPPORT UNLOCKING AND JAILBREAKING THE IPAD ?

Yes, we can jailbreak and unlock most iPad iDevice's also. So you can install and customize it with icons, wallpapers, themes, games, features, upgrade's and much more. CALL FOR DETAILS.


Q. WHAT FEATURES WILL I LOSE BY UNLOCKING MY IPHONE FOR T-MOBILE?

All the iPhone feature's will work on T-mobile. All native feature's of the iPhone will work on T-mobile the same as on AT&T... And maybe even BETTER!


Q. WHICH IPHONES DO YOU UNLOCK?

We are proud to say that we are now permanently FACTORY unlock ANY iPhone and version - incl. the newest iPhone models and the Newest iPhone OS firmware version! All iPhone Unlocking is done in our store!


Q. I HAVE MY IPHONE ON AND ACTIVATED WITH AT&T, CAN I UNLOCK MY IPHONE AND WHY WOULD I WANT TO?

iPhone unlocking and jailbreaking give's the user access to thousands of additional features, software and upgrade's non-unlocked or jailbroken iPhone's do not have access to. By unlocking and jailbreaking your iPhone you will gain access to THOUSANDS of not MILLIONS of possibilities on your iPhone. Features like Tethering, New Theme's and icons, New improved system sounds, Software that is NOT available on the AppStore - And Additional Feature's not offered directly from Apple. Having an iPhone jailbreak and unlocked make's it more functional, productive and more fun! Try it, you won't regret it!


Q. IF I JAILBREAK MY IPHONE, CAN I REVERT BACK TO NORMAL?

With our method and process Jailbreak'ing done to your phone is SOFTWARE BASED and completely reversable. So YES, You can easily go back to the same state your phone was in before if you so choose.


Q. MY CAMERA IS NOT SAVING PHOTO'S ON MY IPHONE
Simple solution. Simply bring your iPhone back to the store, The solution literally takes a few seconds to repair.


Q. HOW DO I GET THE PHONE NUMBERS FROM MY SIM CARD INTO MY IPHONE
Go to Settings->Mail and Contacts->Import Sim Contacts.  If your sim card contains any contacts, they will be imported into your phone book on your iphone. *NOTE: YOU CAN NOT SAVE CONTACTS TO YOUR SIM CARD FROM THE IPHONE.


Q. MY APP STORE APPS ARE NOT WORKING. I CLICK THEM AND THEY INSTANTLY QUIT.

Your iPhone has forgotten who you are :) Simply re-download any of the apps, or download a new free app from the app store, this process will prompt you to enter your iTunes store account information again, and that should get your already downloaded apps working again.


Q. MY IPHONE HAS STOPPED RESPONDING. I CANT EVEN POWER IT OFF.

Simply press and hold BOTH the POWER KEY and HOME KEY at the same time, for about 20 seconds. This will force the iPhone to restart. You can release BOTH keys when you see the Apple logo re-appear. Now wait for your device to completely power up.


Q. HOW DO I REMOVE THE SIM CARD FROM MY IPHONE?

Using a paper clip, or stick pin of some kind, insert the straightened paper clip into the small hole on the side of the iPhone, The sim card tray will pop out.


Q. I WANT TO DOWNLOAD APPS FROM THE APP STORE, HOW DO I DO THAT?

You will need to setup a iTunes store account, which is free. You can do that on your computer using the iTunes software or on the Phone. Simply go to the store section, and select create a new account. Follow the directions, and once you are done - You will have an iTune store account. Now using the Username and Password you setup for your iTunes store account, You can download apps directly on your iPhone from the App store.  Some of our Favorite free apps are:

  • Shazam (Tags/Identifies music you are listening to for downloading later)
  • Sound Hound (Same as Shazam, but you can speak the name of the song, Hum or Sing the song and get an instant preview)
  • Pandora (Streams your favorite types of music directly to your iPhone from the internet)
  • Urban Spoon (Tired of trying to decide where to eat tonight? Try Urban Spoon!)

*Please Note: The information on this page is subject to change without notice, please call our store for the most current information and details about unlocking and or jailbreaking your mobile device.
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